14-Day Money-Back Guarantee
If you're not satisfied within 14 days of your first paid charge, we'll give you a full refund — no questions asked. Just send us an email.
Refund Overview
All payments are processed by Creem (creem.io), our Merchant of Record. Refunds are issued by Creem to your original payment method.
Refund Eligibility
How to Request a Refund
Send us an email
Email contact@updowngrade.live with subject "Refund Request". Include your account email. No lengthy explanation needed.
We confirm within 1 business day
We'll verify eligibility and confirm the refund. Requests within the 14-day window are approved automatically.
Creem processes the refund
Creem issues the refund to your original payment method. Processing takes 5–10 business days depending on your bank.
Access revoked upon refund
Your subscription is cancelled and access to real-time alerts is revoked. Free tier remains available indefinitely.
Contact
Email: contact@updowngrade.live
Subject: "Refund Request"
Response time: Within 1 business day